In the event of an emergency, this space will be used to provide timely information for students, parents, faculty, staff and other members of the college community. It will be updated regularly as new information becomes available. Please note this URL for future reference.
Campus emergency phone number:
Toll free line: 517.750.6911
In the event of an emergency or disaster on Spring Arbor University’s campus, SAU has established processes and procedures designed to ensure members of the SAU community remain safe. To learn more about the established protocol for dealing with a particular emergency, find and follow the listed instructions.
A hostage situation is any situation when a student, visitor, faculty or staff member is unlawfully detained against their will with the possibility of imminent danger to life or personal safety.
- Call 911 immediately.
- Call Campus Safety at 517.750.6911 or ext. 6911, who will then alert the Crisis Response Coordinator.
- Without putting yourself in danger, isolate the area as much as possible.
- CRT (Campus Response Team) and law enforcement will communicate with all of campus as much as possible as to the location and nature of the event.
- Assist law enforcement as much as possible with information and crowd control.
- Stay calm and avoid taking risks that would endanger your safety and well-being or that of others.
- When communicating with police remember to report 1. the nature of the incident, 2. location of the incident, 3. description of person(s) involved, and 4. description of property involved.
- Take suicide threats seriously.
- Assume that the person is still alive and call 911.
- Immediately isolate the area.
- Contact the RD of the resident and call campus safety at 517.750.6911.
- Do not leave the scene for any reason.
- Write down names of witnesses.
- Upon receipt of a threat, stay calm.
- Don’t hang up the phone. Use another phone to call 911.
- Prolong the conversation as much as possible. Record exact words used by the caller.
- Identify any background noises.
- Note distinguishing voice characteristics.
- In the case of a bomb threat, ask the caller about location of bomb, description of bomb, who they are, why they are doing this and when the bomb is due to explode.
- Determine caller’s knowledge of campus facilities.
- If anything appearing to be a bomb is found, do not touch it!
- Assist individuals with disabilities if assistance is needed.
In the event of a case of a confirmed communicable disease, contact the director of student health services, Mary Rick (ext. 1352 | home: 517.524.6823 | cell: 517.392.7987). She will contact the infectious disease control unit of Jackson County Department of Public Health and the medical director.
- Check to see where the alarm was pulled.
- Check the identified floor for fire or smoke.
- If there is a fire, call 911 and tell them there is an actual fire. The fire department will still respond if it’s just an alarm.
- The fire department will clear the building.
- If you are located in the building with the fire alarm, feel the door to see if it’s hot or cool.
- Hot: you are probably trapped. Do not open the door. Seal the cracks using cloth articles, hang a sheet out the window to signal rescuers. Open the windows slightly.
- Cool: open the door cautiously, keeping your body braced against it. If the halls appear safe, proceed rapidly out of the building. Close all windows and doors behind you, but leave them unlocked. Go to your designated area (see Crisis Response Plan).
- Immediately send for the RD. Then contact the campus supervisor by dialing ext. 1680 or calling 517.204.2204 (cell phone).
- Stay with the person until the RD or campus supervisor arrives.
- Keep the person calm. Keep yourself calm. If they are hyperventilating, have them breathe into a paper bag. Speak to them softly and slowly.
- Ask the person if they have been seeing anyone for counseling and ask permission to contact their counselor.
- The victim should notify his or her RD.
- Contact the campus safety cell phone: 517.750.6911 or ext. 6911. If no answer, call the director’s cell number: 517.812.2025.
- The victim should be counseled on the importance of preserving evidence of proof of criminal offense (e.g. not showering, etc.).
- The victim should be assisted in going to the AWARE Shelter, 706 W. Michigan Ave. (517.783.2861). The victim will be examined by a specially trained nurse. Police contacts will be made from the AWARE Shelter.
- The Tornado Warning will be a 3-minute steady blast on the fire siren at the fire station. The RDs will also be notified and will notify the RAs or a person on that floor.
- Go to the basement or lowest portion of any building. Any narrow passageway such as a lower hall is preferable.
- Stay away from glassed-in areas.
- Stay in designated area until an all-clear signal is given.
- Residence Hall shelter locations include the following locations (safest are listed first):
- Lowell Hall’s laundry room basement hall going to Gamma.
- Gainey Hall: Use south and west wing first-floor hallways.
- Triplex: Use the lower apartment and basement.
- K-Houses: Use basements as appropriate.
- Apartments: Use basements.
- Villages: Congregate in the shower area of each lower-level room.
- White Library: Lower level hallway.
- Whiteman Gibbs Science Center: Lower floor by restroom area.
- Student Life Center: Hallway by Holton Health Center and Registrar’s Office.
- Sayre-DeCan: Lower hall by Learning Center with doors shut.
- Smith Music Center: Inner hallway by band room, hall by practice rooms with doors shut, inner practice rooms (with no windows).
- Physical Education Center: Locker rooms.
- Welcome Center: Lower level storage areas.
- Dietzman Hall: Lower level hallway and restrooms.
- Ganton Art Center: Inner hallway and bathrooms.